Privacy Policy

Effective date: September 29, 2026

Falcon Building Group, LLC ("Falcon Building Group," "we," "us," or "our") respects your privacy. This policy explains what information we collect through falconbuildinggroup.com, how we use it, and the choices you have.

Information we collect

Information you give us. When you fill out a form, use the chat on our website, call, text, or email us, we collect what you share. That can include your name, email address, phone number, the address of your project, and details about the work you have in mind.

Information collected automatically. Like most websites, ours may collect basic technical information when you visit, such as your browser type, device, the pages you view, and the date and time of your visit. This may be done with cookies and similar tools.

How we use your information

We use your information to:

• Respond to your request and schedule a consultation
• Communicate with you about your project by phone, email, and, if you opt in, text message
• Prepare estimates and carry out the work you hire us to do
• Maintain and improve our website and services
• Meet legal obligations

Text messaging (SMS)

Text messages from Falcon Building Group are optional. You choose whether to opt in, and you do not have to agree to texts to submit a form or to work with us.

If you opt in to informational messages, we may text you about consultation scheduling, appointment confirmations and reminders, and updates on your project.

If you separately opt in to marketing messages, we may text you about special offers and service announcements.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for help.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We share information only in these situations:

• Service providers. Companies that help us run our business, such as website hosting, scheduling, and customer communication tools. They may use your information only to provide those services to us.
• Trade partners on your project. The independent trade partners who work on your project receive the details they need to do that work.
• Legal reasons. When the law requires it, or to protect our rights, our customers, or the public.
• Business changes. If our business is reorganized or transferred, information may move with it under the terms of this policy.

Text messaging opt-in data and consent are handled as described in the Text messaging section above.

Cookies

Cookies are small files a website stores in your browser. You can block or delete cookies in your browser settings. Some parts of the website may not work as intended if you do.

How long we keep information

We keep information for as long as we need it for the purposes in this policy, including to serve you, keep project records, and meet legal obligations.

Security

We use reasonable measures to protect your information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

Your choices

• Text messages. Reply STOP to any message to stop receiving texts.
• Email. Use the unsubscribe link in an email, or contact us.
• Your information. Contact us to ask what information we hold about you, or to ask us to correct or delete it.

Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.

Contact us

Falcon Building Group, LLC
10 State Rd, Bluffton, SC 29909
Phone: (843) 422-0074
Email: angelo@falconbuildinggroup.com
Website: https://falconbuildinggroup.com